1. Shipping time
1.1 All orders will be shipped within 3 working days after payment confirmation.
1.2 Order processing time does not include weekends and public holidays.
1.3 There may be slight delays during peak periods, and we will notify the latest status by email.
2. Delivery range
2.1 We support international delivery, covering most countries and regions.
2.2 If delivery is not supported in your area, customer service will contact you in time after the order and refund the full amount.
3. Shipping methods and logistics partners
3.1 According to the region and order amount, we will automatically match the most suitable logistics service provider, including but not limited to:
FedEx
DHL
UPS
EMS
National postal services (such as USPS, Royal Mail, etc.)
3.2 All packages are provided with tracking numbers, which can be checked by email within 24 hours after delivery.
4. Delivery time reference
Domestic transportation: usually no more than 6 working days
Domestic expedited transportation: usually no more than 3 working days
International transportation: depends on the destination country, usually no more than 20 working days
5. Shipping fee description
5.1 Shipping fees will be automatically calculated on the checkout page, determined by region, weight and volume.
6. Customs and taxes
6.1 International orders may incur customs duties or import taxes in the destination country, which are paid by the buyer.
6.2 We do not control the charges and release time of customs in various countries. It is recommended that you understand the relevant local regulations.
7. Delivery problem handling
7.1 If the package has not been received for a long time, please check the logistics status or contact the local post office first.